Employee Relations Consultant (Investigations&Case Management)

Make your mark where it matters most

As an Employee Relations Consultant (Investigations & Case Management), you will play a key role in supporting and managing employee relations matters, including investigations, misconduct, performance, and grievances, while working closely with People & Culture partners.

This is not a generalist role.

This is a hands-on ER position focused on building your capability across investigations, Fair Work compliance and case management.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

• Flexible work arrangements to support work-life balance
• On-site parking for added convenience
• Career progression opportunities and reward & recognition programs to celebrate your success
• Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
• Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
• Financial perks like novated leasing and salary packaging
• Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming – all delivered by students in training, under the supervision of their teachers.

What you’ll be responsible for

You will lead and manage end-to-end employee and workplace relations matters, including:

• Coordinating and managing ER case management end-to-end, including:
• Misconduct, performance management and disciplinary matters
• Grievances, investigations, and workplace conflict

Leading workplace investigations, including:

• Gathering information, interviewing stakeholders, and documenting findings
• Supporting procedural fairness and consistent, defensible outcomes.
• Providing expert advice on - Fair Work Act, employment legislation, and case law & Awards, Enterprise Agreements, and industrial instruments

• Supporting leaders to confidently manage ER issues with consistency, fairness, and compliance
• Preparing documentation and supporting matters involving external counsel, unions, or industrial tribunals

What we’re looking for

You’re an Employee Relations professional looking to grow in investigations and case management.

You will ideally bring:

• Demonstrated experience in a senior Employee Relations or Workplace Relations role
• Proven capability managing ER matters end-to-end with minimal supervision
• Strong working knowledge of:
• Fair Work Act and employment legislation
• Awards, Enterprise Agreements, and industrial instruments
• Experience supporting or preparing matters for:
• Investigations, mediations, or tribunals (e.g. Fair Work Commission)
• Exceptional written and verbal communication skills
• Tertiary qualifications in HR, Industrial Relations, Employment Law or a related discipline (desirable)

Why you’ll want this role

• True ER autonomy; own matters from start to finish
• Build deep expertise in ER investigations and case management
• Trusted advisor role; influence outcomes and build leader capability
• Supportive P&C environment with access to legal advice when required
• Flexible working arrangements and a values-led culture

About Us:

For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.

Our students can pursue everything – non-accredited short courses through the Centre for Adult Education (CAE); senior secondary qualifications including the Victorian Certificate of Education (VCE) and VCE Vocational Major (VCE VM); vocational certificates (including pre-apprenticeships, apprenticeships and traineeships) and diplomas; and higher education degrees and a graduate certificate.

We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow and offer you benefits which enhance your work-life balance.

Apply Now

All applications must be submitted online and include a cover letter and current resumé.

For specific enquiries relating to this position, please contact Sarah Barsoum, Manager – People & Culture Business Partnering at sarah.barsoum@boxhill.edu.au

Applications close: 5pm, Friday July 17^th 2026

Please note: We will be assessing applications as they come in and the position may be filled before the closing date

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Commitment to child safety

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people.

We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures.

All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.